FAQ
Account management and security
- How do I add my emergency contact?Published on 24 July 2025Updated on 8 Sept 202582
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 8 Sept 2025139
- OKX Beginner's GuidePublished on 22 Aug 2025Updated on 8 Sept 20251
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 8 Sept 202514,475
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 8 Sept 202510,040
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 8 Sept 20253,777
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 18 Sept 20253,733
- What is sub-account?Published on 22 Aug 2023Updated on 8 Sept 20251,681
- How do I change my email?Published on 6 Sept 2023Updated on 8 Sept 20253,640
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 8 Sept 20253,098
- How do I change my phone number?Published on 7 Sept 2023Updated on 8 Sept 202512,927
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 8 Sept 202512,833
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 Sept 202511,015
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 8 Sept 20254,117
- How do I download my account statements?Published on 6 Nov 2024Updated on 8 Sept 202539
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