FAQ

Getting started

What should I do if my withdrawal was sent to the wrong user ID (UID)?
Published on Oct 13, 2025Updated on Jan 27, 20269
US USDG Deposit Match Campaign Terms and Conditions
Published on Oct 10, 2025Updated on Nov 17, 20257
A beginner's guide to identity verification
Published on Oct 9, 2025Updated on Dec 30, 20253
How do I navigate to and customize notification settings?
Published on Oct 8, 2025Updated on Nov 6, 202513
What's the Spot DCA bot and how do I use it?
Published on Oct 3, 2025Updated on Nov 17, 20253
What's the Spot Grid bot and how do I use it?
Published on Oct 3, 2025Updated on Nov 17, 20255
How do I create a DEX trading wallet?
Published on Oct 1, 2025Updated on Nov 17, 2025
What should I do if there is a payment due for my ACH deposit?
Published on Sep 29, 2025Updated on Jan 23, 2026
Crypto Tax Reporting
Published on Sep 24, 2025Updated on Nov 17, 2025
How do I set up wallet release for my DEX trading wallet?
Published on Sep 24, 2025Updated on Nov 17, 2025
What's USDT0 and how do I use it?
Published on Sep 12, 2025Updated on Jan 20, 202618
How do I earn USDG?
Published on Aug 29, 2025Updated on Jan 28, 202613
Spot grid bot FAQ
Published on Aug 28, 2025Updated on Jan 22, 202614
Address type upgrade FAQ
Published on Aug 26, 2025Updated on Dec 30, 2025855
How do I join a video call with customer support?
Published on Aug 26, 2025Updated on Oct 27, 202537

Showing 31-45 of 255 articles